Accomplished and growth-focused professional with over 15 years of success leading luxurious hotels, driving revenue growth and maximizing guest satisfaction.
Recognized for promoting effective governance and positive change that improved operational efficiency, cost savings, and profit margins. Proficient in improving inventory control, revenue per available room (RevPAR), market share, and pricing structure. Charismatic leader with success in establishing, maintaining, and improving hotel’s image within highly competitive markets through customer-centric marketing initiatives. Stellar mentor of employees with proven success developing KPIs, implementing motivational techniques, and building a goal-oriented working environment
Definition and management of financial management resources
Definition and implementation of the employer brand
Implementation of sales, deployment and monitoring processes
Company Description
Emblem of Paris of the XXIe century, the 5 stars hotel incarnates the alliance between tradition and innovation, inheritance and avant-gardism, know-how and creativity. The hotel is seeking a new vision of luxury: a daring and astute luxury that goes through the meeting of ethics and aesthetics.
The Parisian way of life is at the heart of the Bowmann Hotel’s DNA: true Parisian life seduces a new generation of guests, both relaxed and demanding. From historic architecture to eclectic décor to tailor-made services, the boutique hotel allows guests to become actors in the history of one of the most beautiful cities in the world.
Ultra-Luxury Resort designed by Ultima Collection comprising 13 residences, two world-class spas and a restaurant with scenic views in the most exclusive and sought-after ski destination in the French Alps.
Management of the pre-opening, coordination of works with the project manager, positioning of the property within the Courchevel destination, implementation of standards, recruitment of management and teams
Oversee wide range of functions, including pre-opening, project management, property positioning within the Courchevel destination, regulatory compliance, and recruitment.
Planned, managed, and successfully completed Pre-opening process and hotel re-opening after 33 months closure for a full renovation. Delivered leadership and direction for strategic planning, process improvements, pricing strategies, inventory control, and people management, ensuring profitable business growth.
Identified areas of improvement and implemented best practices, boosting revenue.
Developed and rolled out operational processes and business development strategies, resulting in generating +28% total revenue, +107% GOP, and +28% TrevPar growth after 3 years opening.
Enhanced guest satisfaction levels and improved organization’s image by refining service delivery standards.
Accomplished all significant challenges associated with the management of a 60 Rooms and Suites 5* Boutique Hotel, restaurant Les Loges 1* Michelin, Café Epicerie, Bar Fumoir with 300 Sqm Conference & Banqueting, Spa.
Maximized occupancy through conversion and rebranding of Cour des Loges by Radisson Collection.
Managed multi-disciplinary team of 60 people, overseeing operations for a 200 Rooms/Suites, Restaurant with 700 Sqm Conference Centre and 1000 Sqm interior Patio – Spa.
Through the development of the hotel quality and competitiveness, positioned the property as a leader in MICE business and achieved +7.5% revenue growth and +15% RBE in 3 years.
Radisson Blu Hotel Aix les Bains & Résidence Les Loges du Park
2010
to 2012
Aix les Bains
France
102 Rooms & Suites and 70 residences
Spearheaded wide range of functions, including sales, people management, and revenue growth with focus on service excellence and maximum guest satisfaction rate. Led cross- functional team of 40 employees with focus on streamlining end-to-end operations.
Recognized as subject matter expert; repositioning hotel and residence within comp set, enforcing company operational standards, and converting the properties in profitable business.
Triggered significant increase in sales by devising effective sales strategies and initiatives.
Held accountable for operational departments, including revenue, sales, and marketing.
Planned, managed, and executed a huge renovation program ended in 2004, reposition the hotel within markets, grow RevPAR and reach ROI for 331 Rooms and Suites with 1500 Sqm Conference Centre.
Boosted productivity of sales and marketing team by identifying competency gap issues and executing effective training session.
Devised sales action plan in MICE key European and International markets and leisure high contribution networks.
