Accomplished and growth-focused professional with over 15 years of success leading luxurious hotels, driving revenue growth and maximizing guest satisfaction.
Recognized for promoting effective governance and positive change that improved operational efficiency, cost savings, and profit margins. Proficient in improving inventory control, revenue per available room (RevPAR), market share, and pricing structure. Charismatic leader with success in establishing, maintaining, and improving hotel’s image within highly competitive markets through customer-centric marketing initiatives. Stellar mentor of employees with proven success developing KPIs, implementing motivational techniques, and building a goal-oriented working environment
Managed multi-disciplinary team of 60 people, overseeing operations for a 200 Rooms/Suites, Restaurant with 700 Sqm Conference Centre and 1000 Sqm interior Patio – Spa.
Through the development of the hotel quality and competitiveness, positioned the property as a leader in MICE business and achieved +7.5% revenue growth and +15% RBE in 3 years.
