Accomplished and growth-focused professional with over 15 years of success leading luxurious hotels, driving revenue growth and maximizing guest satisfaction.
Recognized for promoting effective governance and positive change that improved operational efficiency, cost savings, and profit margins. Proficient in improving inventory control, revenue per available room (RevPAR), market share, and pricing structure. Charismatic leader with success in establishing, maintaining, and improving hotel’s image within highly competitive markets through customer-centric marketing initiatives. Stellar mentor of employees with proven success developing KPIs, implementing motivational techniques, and building a goal-oriented working environment
Radisson Blu Hotel Aix les Bains & Résidence Les Loges du Park
2010
to 2012
Aix les Bains
France
102 Rooms & Suites and 70 residences
Spearheaded wide range of functions, including sales, people management, and revenue growth with focus on service excellence and maximum guest satisfaction rate. Led cross- functional team of 40 employees with focus on streamlining end-to-end operations.
Recognized as subject matter expert; repositioning hotel and residence within comp set, enforcing company operational standards, and converting the properties in profitable business.
